Priya Cohen— Operations Lead
Jun 7, 2026
Cut our context switching in half
Brought it in for a single workflow, ended up using it for everything. support replies in business hours with humans who've used the product. the templates library got us productive on day one. Net positive for velocity and morale.
- Pros
- Helpful, human support; Sane defaults; Composable building blocks
- Cons
- GraphQL coverage trails REST; Roadmap visibility is light
